FAQs about our Manufacturer and Exporter
Services
Below are some issues that frequently come up
when we talk to customers. The information will help you understand
more about our manufacturer and exporter services. If you
still have any questions or issues just contact
us and we will get back to you as soon as we can.
Click on a link to learn more:
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- Tell me how I can pay
for your services?
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Is it worthwhile for our company to import
products from House Way Wire Storage Systems?
If you are going to purchase a certain number of products
or you are thinking about developing your own brand of products,
you will achieve cost efficiency and competitive value from
us. We provide you with top quality wire and metal storage
solutions at very competitive exporting prices utilizing
ordering, manufacturing, and distribution processes that
are fast, efficient, and convenient. Moreover, our experienced
quality control (QC) team carefully monitors and supervises
your merchandise from the beginning of the production phase
until your order is shipped. You need not worry about sending
your own people to directly monitor the manufacturing processes.
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Can I buy small amounts of your products?
Min. order?
Basically, we sell our products based on either 20,
40, or 40HQ containers. We do this so that the money
saved is passed on to you (e.g., the custom charge &
freight charge via ocean or air) when you order in volume
at our competitive prices.
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What is OEM? What do your OEM services
offer me?
OEM stands for original equipment manufactures. The exact
meaning or definition of OEM varies according to the industry.
With our OEM service, we help you to effectively develop
your own original brand products, supply the only necessary
parts of your own products, and customize a product according
to your specification or requirement. We have a strong confidence
in our OEM capability, since we have experienced OEM products
with many famous makers in USA, JAPAN, and European Countries
for more than 30 years.
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Can I build OEM storage equipment with
House Way?
Yes, you can. If you seek to develop OEM products, please
inform us on your requirements, specific ideas, prints,
etc. Based on the information you provide, we will get back
to you with product solutions as well as quotations.
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What kind of OEM services can you do?
How do you precede OEM order?
We can provide you with a number of the OEM services. We
will supply your necessary parts or components of your original
brands / products, create a product based on your specification
/ need/ requirement and offer a solution for developing
your own products, adding your company logo, and creating
packaging.
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Do you have any quality standard or certificate?
Yes, we have been approved for ISO9001. The certification
is for our quality management system. This proves our quality
business process and means we maintain and enhance our service
and product quality for customers effectively. See
our ISO90001 certificate. In addition to that, some
of our products meets NSF standards for the food industry
clients and the fire proof for our clients in the chair
industry.
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Can you do product sourcing for my company?
Having 30 years of experience and an enormous database
of contact information means we are well equipped to find
the hardware that you are looking for. More importantly,
we can easily find your requested products locally in China
and Taiwan because we have China office in Shanghai and
Taiwan office in Taichung.
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How do you check and test our product?
What is your QC like?
We have a number of veteran quality-control (QC) experts.
They frequently visit our makers to carefully check and
test your merchandise. After you confirm your purchase order,
the QC team carefully monitors and controls your product
quality from the beginning of the production until its shipping
day.
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Can you talk more about QC and the kind
of QC processes you employ?
Because quality control is such a central theme in our
production of your order we take it very seriously. We are
creating a detailed description of our QC management which
will be added to the site soon.
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I see you are a Taiwanese company, can
you speak English? How about other languages?
Being a trustworthy and experienced exporter, speaking
and understanding English is very essential, and so we are
very capable of communicating with you in English. Moreover,
we have a native Japanese worker so Japanese communication
is not a problem. Moreover, for any other language customers,
we will find out the best way to communicate with you. So,
please do not worry, and we will help you anyway we can.
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Tell me how I can pay for your services.
Basically, we accept either L/C (Letter of Credit) or T/T
(Wire Transfer) at sight.
Please be informed that we can consider other payment methods
according to your credibility.
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How about your lead-time on my requested
merchandise?
Depending upon the type of product or complexity of OEM
order, our lead-time is generally between 30~40 days after
we have received your order confirmation.
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